For ages 21+

564bd Responsible Gaming — Enjoy the Game, Stay Safe

Gaming is for enjoyment — not addiction. 564bd is committed to providing you with a safe, informed and controlled gaming experience.

What is Responsible Gaming and why does it matter?

Online casino and sports betting have become a popular form of entertainment. However, like any form of entertainment, it is important to set limits. Responsible gaming at 564bd means being mindful of your time, money and mental health, and never seeing gaming as a source of income or a way to solve problems.

We believe every player deserves an experience that is safe, fair and enjoyable. With that goal in mind, we have built a set of tools and guidelines — designed to keep you in control at all times.

The foundation of responsible gaming is: set a budget, stick to that budget, and enjoy games as entertainment — let fun be the goal, not winning.

Important reminder: 564bd is only for individuals aged 21 and above. Opening an account or playing games by anyone underage is strictly prohibited. We ask that you keep parental controls active on your device.

Our Protection Tools

Deposit Limits

You can set a maximum daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a 24-hour cooling period, so that the decision is well considered.

Time-Out Break

Take a temporary break from 1 day up to 6 weeks. During a time-out, logging in to your account and placing bets will be disabled. Once the break ends, you can play again as normal.

Self-Exclusion

Through long-term self-exclusion, you can keep your account closed from 6 months up to permanently. No promotional emails or notifications will be sent during this period. Permanent self-exclusion cannot be reversed.

Betting Limits

Decide in advance how much you will wager in each session. Use the option to automatically end a session when you reach a set loss amount — this keeps your budget protected.

Session Time Limits

Set how long you will play in one sitting. When the set time is up, the platform will alert you or log you out automatically. Taking regular breaks is good for your mental health.

24/7 Support

If gaming becomes a problem, contact us via live chat at any time. Our support team speaks Bengali and is ready to handle any concerns you have with full confidentiality.

Guidelines for Healthy Gaming Habits

The most important part of responsible gaming is awareness. Following the guidelines below will keep your gaming experience enjoyable and controlled at all times:

  • Only wager money that you can afford to lose without it affecting your daily life.
  • Set your maximum budget before you play and stick to it.
  • Never bet with money meant for daily living expenses, your family or repaying debts.
  • Avoid the urge to place more bets to try to recover money you have lost.
  • Set specific time limits and try not to play outside those hours.
  • Avoid playing when you are stressed, sad or feeling lonely.
  • Spend time with family and friends — do not let gaming become your only form of entertainment.

Warning Signs of a Problem

If you notice the following signs, gaming may be turning into a problem. Seek help in time:

  • You feel a repeated urge to keep playing to recover money you have lost.
  • You have tried to stop gaming but cannot.
  • You are prioritising gaming over your family or work.
  • You are taking on debt or draining your savings to cover gaming costs.
  • You feel restless or angry when you cannot play.
  • You are hiding your gaming habits from people you know.
  • You are lying or being dishonest about your gaming.

How to Use the Protection Tools

01

Log In to Your Account

After logging in to your 564bd account, go to your profile menu and look for the "Responsible Gaming" option.

02

Choose the Right Tool

Deposit limits, session limits, time-out or self-exclusion — activate the option that best suits your needs.

03

Confirm Your Limits

Confirm the limits you have set. Changes take effect after a set period for your security.

04

Get Support When You Need It

If you cannot resolve things on your own, let us know via live chat — we will assist you with full confidentiality.

Age Verification and Underage Protection

564bd strictly upholds that this platform is only for individuals aged 21 and above. Age verification is mandatory during registration, and in cases of doubt we may request additional documents.

We encourage you to install parental control software on your device so that younger family members cannot access this site. Use your browser's safe browsing mode and a password manager.

Keeping minors away from gaming is a social responsibility. If you become aware that an underage person is using this platform, notify our support team immediately.

Underage account: If anyone under the age of 21 opens an account, it will be permanently closed and any deposited funds will not be refunded. Responsible gaming starts with registering with your true age.

Support and Contact

24/7 Live Chat Support

Whether you have any concerns about gaming, need help setting limits, or need to close your account, our support team is always by your side. Our agents speak Bengali and your privacy is fully protected.

Contact by email: [email protected]

If gaming becomes a problem, do not hesitate to reach out — we do not judge, we help.

Responsible Gaming FAQ

Yes, but reducing a limit takes effect immediately. Increasing a limit is subject to a 24-hour cooling period — this ensures the decision was not made in an emotional moment.

No. Your account balance remains safe when you self-exclude. Once the self-exclusion period ends (if it is not permanent), you can contact the support team via live chat to complete the withdrawal process.

A time-out is a short-term break (1 day to 6 weeks) that lifts automatically when the period ends. Self-exclusion is a longer-term decision (6 months to permanent) that is difficult to reverse. For serious problems, self-exclusion is the right choice.

First, contact our 24/7 live chat — we will provide immediate support. You can also talk to a family member or someone you trust, and seek help from a mental health professional. We are able to close your account quickly if needed.

Yes. Age verification is mandatory during registration, and a national ID card or birth registration certificate may be requested when needed. Suspicious accounts are investigated and closed if necessary. We recommend keeping parental controls active on your device to protect children.

Talk to them openly and show empathy without judgment. You can notify our support team on their behalf — we can take action regarding the account in question. Encourage them to reach out to a mental health professional.

Play Safe, Stay Happy

Enjoy cricket, football, slots and much more at 564bd while following responsible gaming principles. Know your limits, stay well.

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