564bd Terms and Conditions

1 Introduction and Definitions

These terms and conditions ("Terms") form a legally binding agreement between 564bd ("Platform", "we", "us") and its users ("you", "User"). 564bd is an online casino and sports betting platform operated for players in Bangladesh.

These Terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6). Using the 564bd website, mobile app or any associated service means you have fully read, understood and accepted these Terms.

2 Eligibility Requirements

To create an account and use services on the 564bd platform, you must meet the following conditions:

• You must be at least 21 years of age. This platform is operated for users aged 21 and above only.
• You must create the account in your own name and for your own use — not on behalf of any third party.
• Your registration information must be completely truthful, accurate and up to date.
• Each individual may create only one account. Multiple accounts are strictly prohibited.
• If you have previously been banned from 564bd for any reason, creating a new account is not permitted.

3 Registration and Account Security

When registering with 564bd, you must provide accurate personal information. It is your responsibility to keep your account password and login details confidential. Under no circumstances should you share your login details with anyone else.

If you suspect that unauthorized access to your account has occurred, notify our 24/7 live chat support immediately. The user bears full responsibility for any failure to maintain account security.

• 564bd may request identity documents or other verification at any time to confirm the information provided during registration.
• 564bd reserves the right to suspend or close an account if false information is provided.
• Transferring, selling or renting an account is strictly prohibited.
• If you wish to close your account, please contact our support team.

4 Identity Verification (KYC)

To ensure legitimate and secure services, 564bd reserves the right to verify a user's identity when required. This process is known as KYC (Know Your Customer). Withdrawals may be placed on hold until verification is complete.

You may be required to provide the following documents:

• A clear copy of your National ID (NID) or passport.
• Proof that the name on your mobile banking account (bKash, Nagad, Rocket, Upay) matches your registration details.
• Proof of address if required.

Once the required documents are submitted, verification is generally completed within business days. Verification information is kept secure in accordance with our privacy policy.

5 Deposit Terms and Conditions

The supported payment methods for deposits on 564bd are: bKash, Nagad, Rocket and Upay. The minimum deposit amount across all methods is ৳200.

• The mobile banking account used for deposits must be registered in your own name.
• Deposits from third-party accounts are not permitted.
• Once a deposit is successfully made, funds are generally credited to your account quickly.
• If you experience any issues with a deposit, please contact our 24/7 live chat support.
• 564bd reserves the right to decline any deposit if money laundering or illegal transactions are suspected.

6 Withdrawal Terms and Conditions

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 30 minutes to 3 hours. All withdrawals will be made to the same payment method used for the deposit.

• Before requesting a withdrawal, the wagering requirements on any active bonus must be met.
• Large withdrawal amounts may be delayed if KYC verification has not been completed.
• Withdrawals may be temporarily suspended if suspicious activity is detected on the account.
• Bonus funds cannot be withdrawn directly — they will only be converted to withdrawable balance after wagering requirements are completed.
• Withdrawal requests can be cancelled, though in some cases this must be done within the processing time window.

7 Welcome Bonus and Other Offers

564bd offers new users a 200% first-deposit bonus of up to ৳10,000. The wagering requirement for this bonus is 20x (deposit plus bonus combined).

For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus. You will need to wager 20 times the total ৳3,000, which equals ৳60,000, before the funds can be converted to withdrawable balance.

• The bonus applies only to the first deposit of a new account.
• A minimum deposit of ৳200 is required to claim the bonus.
• If wagering is not completed within a set time limit, the bonus will be forfeited.
• Certain game restrictions may apply to bets placed using bonus funds.
• Other promotions and offers may have their own terms and conditions which will be communicated at the relevant time.

8 VIP Program and Cashback

The 564bd VIP program has 4 tiers: Bronze, Silver, Gold and Platinum. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

VIP tier progression depends on a player's activity and engagement with the platform. 564bd reserves the right to modify the VIP program terms and conditions at any time.

9 Gaming Conduct and Prohibited Activities

All users must follow the principles of fair conduct and fair competition while playing on the 564bd platform. The following activities are strictly prohibited:

• Using any software, bot, script or automation tool to play games.
• Attempting to manipulate game outcomes or deceiving other players.
• Attempting to exploit system errors or bugs for personal gain.
• Using multiple devices or IP addresses to gain an unfair advantage.
• Colluding or coordinating with other users to gain a fraudulent advantage.
• Attempting to win by exploiting technical errors — any such winnings will be considered void.

If any such violation is detected, the account will be immediately suspended or closed and the associated funds may be forfeited.

10 Technical Errors and Dispute Resolution

If a technical error or system disruption affects the outcome of a game, 564bd reserves the right to void that round and refund the wagered amount.

If there is a dispute regarding any transaction or game outcome, our support team must be contacted within 30 days. The support team will review server logs and transaction records before reaching a decision. This decision will be considered final and binding.

11 Responsible Gaming Policy

564bd is committed to responsible gaming. We believe gaming should be a recreational activity. However, for some players it can become an addiction.

• You can set deposit limits or session limits on your account if you wish.
• A cooling-off period option is available if you need to take a break for a while.
• A long-term self-exclusion request can be made if needed.
• If you experience gaming-related problems, seeking professional help is recommended.

More detailed information on responsible gaming is available on our Responsible Gaming page.

12 Personal Data Protection

Keeping your personal data secure is our highest priority. 564bd uses SSL encryption technology to protect all data.

We collect, use and store your personal data solely for the purpose of operating the service. Your data is not sold to third parties. The complete data management policy is available on our Privacy Policy page.

• Financial transaction data is stored with the highest level of security.
• Cookie and analytics technology is used on the site to improve service quality.
• Relevant information may be provided to authorities to meet legal obligations.

13 Anti-Money Laundering Policy

564bd follows strict policies to prevent money laundering. Using the platform as a channel for any illegal financial activity is strictly prohibited.

• Suspicious transactions are reviewed immediately.
• Funds derived from illegal sources may be forfeited.
• It is our legal obligation to report suspicious activity to the relevant authorities.
• The policy of depositing and withdrawing via the same payment method is applied for this purpose.

14 Limitation of Liability

564bd bears no liability in the following cases:

• Financial losses caused by user negligence or third parties.
• Service disruptions caused by natural disasters, cyberattacks or other uncontrollable events.
• Temporary service unavailability during server maintenance or upgrades.
• Losses caused by issues with the user's device or internet connection.
• Losses resulting from incorrect information or payment details provided by the user.

Under no circumstances will 564bd's liability exceed the original amount of the relevant transaction.

15 Account Suspension and Closure

564bd reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Providing a false identity or documents.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Attempting to manipulate or hack the system.
• Illegal or suspicious financial activity.

In the event of account closure, the decision on whether to return the legitimate balance (excluding bonuses) will be made by 564bd following an investigation.

16 Changes to Terms and Conditions

564bd reserves the right to partially or fully change these terms and conditions at any time. In the case of significant changes, a notice will be posted on the website and the new effective date will be mentioned at the top of the page.

If you continue to use the platform after any changes, you will be considered to have agreed to the updated terms and conditions. Therefore, it is advised to visit this page regularly.

17 Contact and Support

If you have any questions or complaints regarding these terms and conditions, please contact us. Our support team is available in Bengali 24 hours a day, 7 days a week.

• Live Chat: Contact us directly through the website (active 24/7).
• Email: [email protected]

You can find answers to frequently asked questions on our FAQ page: FAQ.